Our Approach to Customer Service

"A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work - he is the purpose of it. We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to serve him."

Mahatma Gandhi

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Business Hours

  • Monday-Thursday: 9am-5pm
  • Friday-Sunday: Closed

ORDERING

If you need to place an order, please place your order online.

RESPONSE TIME

The fastest way to reach us is by using the contact form, which goes straight our email inbox. If you are contacting us about an order, please provide the order number in your message. 

We typically respond within 12-24 hours on weekdays during business hours. We are not open on weekends. We are a small team and a family business, and your patience is appreciated!

PHONE / TEXT

Occasionally, we answer the phone, but we are such a small team, that we are often running around and not able to answer right away. Please leave a voicemail with all the details, and we will return your call as soon as possible. We return calls between the hours of 9am-5pm Monday-Friday.

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