We want our customers to be satisfied with the quality of our products. If a product is damaged during shipping or you are unhappy with the product, simply let us know within 14 days after delivery, and we will try to resolve the situation to your satisfaction in a way that is fair to both parties. We are a small company and try to do our best for each situation. Please contact us if you have any questions prior to purchasing.
If you receive the order and you are not satisfied with it, you can return the merchandise in original packaging within 14 days along with the receipt. Once we receive your package, we will refund the amount charged of the items returned. Unfortunately, we cannot refund the shipping costs, unless the product is damaged or defective.
If you refuse the order or if the carrier was not able to deliver it, we will give full refund less the shipping charges.
If the shipping address that you supply is found to be incomplete or incorrect then you are responsible for the additional charges imposed by the shipping company for correcting the address.
RETURNED TO SENDER / UNDELIVERABLE
If we send you a shipment and it gets returned back to us as it was undeliverable to the address provided, we will refund the amount you had paid for the products only. Unfortunately, we cannot refund the shipping cost. We offer the option to reship the same order to an alternative address for an additional shipping fee.
We offer a minimum of 6 months of remaining shelf life on all the products that we sell, unless mentioned otherwise on a product's page. If you prefer a longer shelf life then you must contact us before placing an order.
WHAT IS A BEST BY DATE?
A Best By Date is NOT an expiration date. A Best By Date serves as a "suggestion" for when a product will be of best flavor or quality. It is not a purchase or safety date. We sell products past their Best By date for a minimal discount. This offers you savings on a product which is still safe and useable for a long time.
Use the Food Keeper App on FoodSafety.gov to determine approximately how soon you should consume something after Best By Date.