Free domestic shipping on orders over $125*
Free domestic shipping on orders over $125*
READ Covid-19 Update: Please read this before placing an order.
READ Covid-19 Update: Please read this before placing an order.


Order Status | |
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COVID-19 Updates | |
Order Backlog and Tracking Numbers:Be aware that a tracking number is generated once we go to pack your order. This does not mean it is shipped yet. This means that we have printed your label and are preparing it to be shipped to you. Please use your link to track your package in the future.
Last updated Nov 17, 2020 13:23:00 ET
According to the Centers for Disease Control and Prevention (CDC) there is no evidence to support the spread of COVID-19 through food. [Read more here.] Regardless, here’s how we’re ensuring your protection: All of our facilities have the highest levels of food and employee safety certifications, strictly following GMPs (Good Manufacturing Practices). Nevertheless, we are reinforcing adherence to our rigorous and established hygiene processes and increasing sanitation measures throughout. As we closely follow the developing situation, we will continue to stay at the forefront of best manufacturing and shipping practices. Additionally, any employees who exhibit symptoms or feel unwell are encouraged to stay home and rest. The health of our employees and our larger community is our utmost concern.
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Has my order shipped? | |
Click the "My Account" link at the top right hand side of our site to check your orders status. | |
How do I change quantities or cancel an item in my order? | |
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. | |
How do I track my order? | |
Click the "My Account" link at the top right hand side of our site to track your order. | |
My order never arrived. | |
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. | |
An item is missing from my shipment. | |
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. | |
My product is missing parts. | |
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. | |
When will my backorder arrive? | |
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you. |