COVID-19 Updates

Last updated July 2, 2020 09:45:00 ET

Shipping & Handling
Current Shipping Wait Time: Up to 4 business days.
Delays with UPS and USPS: 5-14 days depending on location (2-3 times the normal delivery time)
Check USPS Delays at USPS.com

Contacting Us
The best way to contact us is via email or text. If you are contacting us about an order, please provide the order number in your message. We typically reply to email or text within 2 hours during our business hours. We are a small team and a family business, and your patience is appreciated.

Order Limits
$300 maximum per order. Check each product page (under the price) for individual product limitations.

Forgot to add something to your order?
Please contact us with your order number, and we will provide next steps. You can also place a second order and request a cancellation and refund of the first order. We will take care of it.

Volume Discounts
As of June 1, individual ghees may still have quantity limits, but you can mix-and-match for up to 5% off 6 ghees.

Free Shipping
We have re-enabled Free Shipping on domestic orders over $125.

Local Pick-Up?
We don’t offer local pick-ups. Shipping is the only option.

Clean Facility - Food Safety
Our community’s health, well-being, and security are our highest priorities. We want to reassure you of the steps we’re taking to continue delivering top-quality ingredients to your door, safely and without compromise.

According to the Centers for Disease Control and Prevention (CDC) there is no evidence to support the spread of COVID-19 through food. [Read more here.] Regardless, here’s how we’re ensuring your protection:

All of our facilities have the highest levels of food and employee safety certifications, strictly following GMPs (Good Manufacturing Practices). Nevertheless, we are reinforcing adherence to our rigorous and established hygiene processes and increasing sanitation measures throughout. As we closely follow the developing situation, we will continue to stay at the forefront of best manufacturing and shipping practices. Additionally, any employees who exhibit symptoms or feel unwell are encouraged to stay home and rest. The health of our employees and our larger community is our utmost concern.