Last updated Sept 9, 2020 010:18:00 ET
Shipping & Handling
Current Handing Time: Up to 7 business days.
Delays UPS: 5-14 days depending on location (2-3 times the normal delivery time)
Delays with USPS: Please note, the United States Postal Service (USPS) is experiencing delays due to increased mail volume and some localized interruptions to delivery services. Additionally, due to increased mail volume USPS is reporting some shipments are not being scanned which will result in inaccurate tracking information. We apologize for the inconvenience this may cause and appreciate your patience as the USPS works to deliver your shipment. Please allow an extra 3-10 business days for your package to arrive. Check USPS Delays at USPS.com Please note: We require signature upon delivery on any USPS package over $100 in value.
From USPS - "ALERT: As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive. Priority Mail Express overnight service is unaffected." Learn More
***Orders over $125 will ship via UPS ground. USPS is currently experiencing very significant delays, and we are unable to give you any delivery time estimates. Please carefully select your shipping method below. Once your order ships, we are not responsible for the time it takes to arrive, as it is out of our control. Use these links to check USPS.com directly USPS Coronavirus Delivery Changes, USPS Priority Mail Delays
Currently unavailable. Right now, we are only shipping within North America (United States and Canada). Please be aware, there may be significant delays to Canada. Your order may take over a month to arrive.
The best way to contact us is via email or text. If you are contacting us about an order, please provide the order number in your message. We typically reply to email or text within 2 hours during our business hours. We are a small team and a family business, and your patience is appreciated.
$300 maximum per order. Check each product page (under the price) for individual product limitations.
Forgot to add something to your order?
Please contact us with your order number, and we will provide next steps. You can also place a second order and request a cancellation and refund of the first order. We will take care of it.
As of June 1, individual ghees may still have quantity limits, but you can mix-and-match for up to 5% off 6 ghees.
As of July 22, we have re-enabled 10% off of 6 or more spices.
We have re-enabled Free Shipping on domestic orders over $125.
We don’t offer local pick-ups. Shipping is the only option.
Clean Facility - Food Safety
Our community’s health, well-being, and security are our highest priorities. We want to reassure you of the steps we’re taking to continue delivering top-quality ingredients to your door, safely and without compromise.
According to the Centers for Disease Control and Prevention (CDC) there is no evidence to support the spread of COVID-19 through food.
[Read more here.] Regardless, here’s how we’re ensuring your protection:
All of our facilities have the highest levels of food and employee safety certifications, strictly following GMPs (Good Manufacturing Practices). Nevertheless, we are reinforcing adherence to our rigorous and established hygiene processes and increasing sanitation measures throughout. As we closely follow the developing situation, we will continue to stay at the forefront of best manufacturing and shipping practices.
Additionally, any employees who exhibit symptoms or feel unwell are encouraged to stay home and rest. The health of our employees and our larger community is our utmost concern.